NE-ACR TELESEMINAR

December 18, 2009

NE-ACR Teleseminar

Opportunities for ADR in Health Care

with Debra Gerardi, RN, MPH, JD

Friday, December 18, 2009

12:30-1:30 pm

As of January 2009, all accredited health care organizations are required to address disruptive behavior and conflict among leadership groups. The expanding openness of healthcare leaders and clinicians to addressing conflict provides an opportunity for conflict specialists.

Deb Gerardi will discuss the dimensions of conflict within health care environments and offer some practical approaches for working with health professionals.

Ms. Gerardi is a mediator and health care conflict engagement specialist who has provided mediation and facilitation services, conflict assessment, system design and training programs for over 100 leading healthcare organizations in the US and internationally. She is currently President and Chief Creative Officer for EHCCO, LLC- cultivating communities of practice for health care organizations committed to creating collaborative cultures in complex environments. http://www.ehcco.com/

For registrations on or before Dec 10, 2009: $15 for members / $25 for non-members

Thereafter: $20 for members / $30 for non members

Questions? Contact Roni Lipton at mailto:roni.lipton@umb.edu

If you are unable to attend, you will have an opportunity to purchase a recording of the program through NEACR. Please watch for an announcement following the event.

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